Privacy Policy

Introduction

At Redcar Hotels, we take your privacy seriously. This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

  • Personal identification information (Name, email address, phone number)
  • Booking information (Check-in/out dates, room preferences)
  • Payment information (processed through secure third-party providers)
  • Device and browser information
  • Usage data and cookies

How We Use Your Information

We use your personal information for the following purposes:

  • To process your hotel bookings and reservations
  • To communicate with you about your bookings and stay
  • To send you promotional offers (with your consent)
  • To improve our website and services
  • To comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

Your Rights

Under data protection laws, you have the following rights:

  • The right to access your personal data
  • The right to correct any inaccurate personal data
  • The right to request deletion of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies required for basic website functionality cannot be disabled.

Third-Party Services

We may use third-party services for analytics, payment processing, and marketing. These services have their own privacy policies and may collect information according to their own practices.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@redcarhotels.com

Phone: +44 (0)1642 123456

Address: 123 High Street, Redcar, North Yorkshire, TS10 3XX

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: 11/14/2024